These terms cover your use of this website and how orders placed here are handled. Taking a service from us is governed by the contract for that service, which is separate from this page.

To be confirmed. The service contract terms for a SIM plan, and how they relate to this page, need supplying. Where the two documents overlap, it must be clear which one applies.

TopSIM is part of InTouch Communication Services Ltd, a company registered in England and Wales. Founded in 1998, we specialize in offering SIM cards tailored to meet your communication needs. In these terms, “we”, “us” and “our” mean InTouch Communication Services Ltd.

• Registered name: InTouch Communication Services Ltd
• Company number: 03606467
• VAT number: GB 722 641 553

You may use this site to read about our SIM only plans, compare them and place an order.

Please do not attempt to gain unauthorised access to any part of the site, its servers or any connected system, interfere with its operation, or use it to send unsolicited or malicious content.

Submitting the order form on this site places an order request. It is not a completed purchase and no payment is taken at that point. We will contact you to confirm your order, arrange payment and complete activation.

A contract for a plan exists only once we have confirmed your order. Plans are offered on 1 month, 12 month and 24 month terms, and the term you select is the term that applies.

Prices and availability can change, and depend on what can actually be supplied on the network you choose at the time we confirm your order. Where a price shown on this site differs from the price we confirm to you, the confirmed price applies.

To be confirmed. Whether the prices shown on this site include VAT, and how any delivery or connection charge is presented, need stating here explicitly.

We aim to keep this site available, but we do not guarantee it will be uninterrupted or error free. We may suspend, withdraw or change any part of it without notice.

Support is available Monday to Friday, 9:00am to 5:30pm.

We take care over what we publish here, but the content of this site is general information rather than advice you should rely on for a specific decision. Speak to us about your particular circumstances before committing to anything.

The content, design and branding of this site belong to TopSIM or its licensors. You may view and print pages for your own use. You may not republish, sell or redistribute them without permission.

To be confirmed. The liability clause — including any caps, exclusions, and the statutory rights that cannot be excluded — must be drafted or approved by a qualified adviser. Nothing has been drafted here, deliberately.

To be confirmed. Cancellation rights, the cooling-off period that applies to orders placed online, notice periods, and any early-termination charge on a 12 or 24 month plan need to come from the service contract and be stated here.

If something has gone wrong, contact us and we will try to resolve it.

To be confirmed. The formal complaints procedure, response timescales, and details of the Alternative Dispute Resolution scheme we belong to need supplying. Communications providers are generally required to belong to one.

To be confirmed. The governing law and the courts with jurisdiction need confirming by a qualified adviser rather than assumed.

Email info@topsim.co.uk or call 020 3153 2222. Our office hours are Monday – Friday, 9:00am – 5:30pm.